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Job Description
- Establish and maintain warm relations with all hospital visitors and patients
- Greet guests patients & visitors
- Provide accurate routine information and enquiry service effectively and efficiently
- Complete appropriate forms and documents to obtain required information
- Answering calls in a courteous and professional manner
- Respect and maintain the privacy and dignity of patient confidentiality at all times
- Ensure that patient rights & responsibilities are well implemented in the hospital
Experience
- 1 to 3 years of experience in customer service/Call centre the same field.
Education
- High School/ Diploma/ Graduates or similar preferred
Skills
- Ability to communicate in Arabic and English (speaking and writing)
- Experience using Microsoft office (Outlook, Excel, Word, and PowerPoint).
Job Details
Job Location
Kuwait
Job Role
Customer Service and Call Center
Employment Status
Full time
Employment Type
Employee
Preferred Candidate
Career Level
Entry Level
Years of Experience
Min: 1 Max: 3
Residence Location
Kuwait
Degree
High school or equivalent